Being a pioneer of the call center industry here in Mexico, Jesus comes with experience of over 20 years. He helped settle one of the first call centers in Hermosillo. Jesus was a very important key in the beginning stages of ListenTrust, getting everything organized and ready for our first ever PCI compliance.

Leading by example, he was able to develop his employees into leaders themselves, whom have also helped in the company’s growth. Abe was born and raised in the Sonoran Desert and started working in the call center business in 2003 as an agent.

His discipline and perseverance later caused him to become one of our most respected role-models at ListenTrust. His knowledge and cleverness create a unique and innovative way of performing the tasks needed to get the job done as well. His study of systems engineering and different certifications help him and his team to exceed expectations every day.

Abe is also the one behind the scenes in our annual Telethons, assuring that everything is done correctly and that every department involved has the information and tools they need to make it a successful event.

Abe has a loving wife Xareny, who is dedicated to their two children Anna Ximena and Carlos Gael. In his free time, Abe loves to travel with his family and devote himself to his children. He is one of the most admired leaders in the company, due to his selflessness, kindness and respect towards others. He is a key part of the company and all-around a great pleasant co-worker.