Your Revenue and Growth Is Our Bottom Line
With our exceptional services, ListenTrust is redefining what it means to be a top-notch call center.
What We Do
Whether you’re a small business or a large corporation, our team has the expertise, experience and passion to help your brand thrive. We optimize contacts with your customers by creating brand-positive experiences while maximizing revenue generating opportunities.
Inbound Call Center Services
Our 24/7 inbound operation ensures we have the capacity to handle a wide spectrum of campaign types, including product sales, lead generation & nonprofit fundraising campaigns.
Customer Service
As a nearshore call center, we’ve perfected the art of providing best in class, multichannel customer service for product marketers, brick & mortar and online retailers, nonprofit organizations and other direct-to-consumer businesses.
Outbound Call Center Services
Our bilingual agents are trained to deliver persuasive pitches, establish authentic connections, and close deals like no other.
What Makes Us Different
An Experienced Nearshore Call Center
As a nearshore call center, ListenTrust offers a balance between cost-effectiveness, cultural compatibility, and operational efficiency.
A Shared and Dedicated Team of Specialists
With ListenTrust, you can have the best of both worlds: a shared team of customer care specialists or a dedicated team solely assigned to your business, or a combination of both, fully optimized to the needs of your business.
A Sales-Minded Approach to Customer Service
We believe that exceptional service should result in happy customers and increased revenue.
Employee Engagement That Drives Customer Satisfaction
By prioritizing our staff and focusing on employee engagement, our team feels valued and motivated to provide exceptional customer service.
What Makes Us Different
Inbound Call Center Services
As a nearshore call center, ListenTrust offers a balance between cost-effectiveness, cultural compatibility, and operational efficiency.
Billion +
Years
Over
Million Calls,
Testimonials
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Our Clients
Testimonials
Working with ListenTrust has been a great experience. The on-boarding has been quick and easy. The agents are passionate which makes for a great blend of customer happiness and increased revenue. Their reporting is clear and concise. Do yourself a favor and let ListenTrust do some of the heavy lifting in growing your bottom line.
Drew Canole
CEO, FitLife.TVListenTrust is not a vendor of ours…they are a partner […] ListenTrust delivers top quality performance and results for ICTV Brands on a consistent basis but what’s more important to me is that for the 1% of the time things do not go as planned, they react as a partner and not just another vendor.
Robert Banner
SVP, Donor Direct MarketingThanks to ListenTrust, we have been able to increase the number of our Spanish-speaking clients by 50%. With their experience within the Hispanic community, we trust them to be our first touch point with new clients. With their support in scheduling these appointments, we are able to focus on providing the best possible legal counseling for new clients.
Los Angeles Immigration Attorneys
ListenTrust addressed all our issues directly and professionally. We toured their facility, talked to their staff, looked at the operation and found it was exactly what we were looking for in a Spanish-language center partner […] ListenTrust has gone the extra mile in all cases to work with us and to accommodate our very demanding business.
Vince Dargush
VP of Operations, ICTV BrandsThe ListenTrust team bought into our vision and has consistently met or exceeded all of our goals. We became so confident with their ability to handle our contact center calls that they now handle both our English and Spanish operations. I consider ListenTrust our family and our Purity Products Hermosillo Department.