ListenTrust is the leader in providing exceptional inbound call center services. With our incredible skills and extensive experience, we can handle any type of offer, consistently exceed expectations, and outperform other centers. Our 500-seat operation runs 24/7, ensuring we have ample capacity to handle any campaign type, including long-form, mid-form, short-form, and PI/PO media campaigns with minimal spike issues while initiating effective strategies to optimize call handling. We understand the importance of maximizing every media dollar, that’s why we schedule proactive, flexible staffing to deliver better results and a higher ROI for our clients. Whether you’re looking to increase revenue, close more leads, or engage more effectively with potential nonprofit donors, ListenTrust’s team of experts is ready to assist you.
We understand that customer service is a top priority for businesses of all sizes and industries. Some of our largest clients include companies in the following industries:
As a nearshore call center, ListenTrust offers a balance between cost-effectiveness, cultural compatibility, and operational efficiency.
With ListenTrust, you can have the best of both worlds: a shared team of customer care specialists or a dedicated team solely assigned to your business, or a combination of both, fully optimized to the needs of your business.
We believe that exceptional service should result in happy customers and increased revenue.
By prioritizing our staff and focusing on employee engagement, our team feels valued and motivated to provide exceptional customer service.
Working with ListenTrust has been a great experience. The on-boarding has been quick and easy. The agents are passionate which makes for a great blend of customer happiness and increased revenue. Their reporting is clear and concise. Do yourself a favor and let ListenTrust do some of the heavy lifting in growing your bottom line.
CEO, FitLife.TV
ListenTrust is not a vendor of ours…they are a partner ListenTrust delivers top quality performance and results for ICTV Brands on a consistent basis but what’s more important to me is that for the 1% of the time things do not go as planned, they react as a partner and not just another vendor.
Robert Banner
SVP, Donor Direct Marketing
ListenTrust addressed all our issues directly and professionally. We toured their facility, talked to their staff, looked at the operation and found it was exactly what we were looking for in a Spanish-language center partner ListenTrust has gone the extra mile in all cases to work with us and to accommodate our very demanding business.
Vince Dargush
VP of Operations, ICTV Brands
Case Study
Upgrade your call center solutions with ListenTrust and transform your customers’ experience today.
