Outbound Call Center Services
Our Outbound Telemarketing Services
With ListenTrust’s outbound call center services, you get a proactive customer service approach that allows you to strengthen and develop new relationships. By offering the following outbound contact services, we can help you increase your ROI in several different ways.
Sales
At ListenTrust, our call center agents are ready to help you take your sales game to the next level. We take pride in being the ultimate sales experts, going above and beyond to increase your revenue and customer satisfaction. Our bilingual agents are trained in delivering persuasive pitches, building authentic connections, and closing deals like no other. We believe that sales are not just about closing a deal, but about building long-term relationships with your customers. That’s why our agents focus on understanding your brand and representing it with utmost integrity.
Promotions
Our agents are also experts in cross-selling techniques to promote new products. With our outbound call center promotions, you can tap into a whole new level of success. ListenTrust’s talented team knows exactly how to tailor their approach to individual customers. Whether it’s upselling premium packages or suggesting complementary items, our agents have the skills to effectively promote sales and maximize revenue.
Market Research
Our outbound call center market research services are designed to provide you with accurate insights, enabling you to make informed decisions and drive business growth. With our efficient and effective methods, we ensure that you get the information you need, when you need it. Whether it’s analyzing customer preferences, studying market trends, or conducting competitor analysis, we’ve got you covered.
Customer Surveys
We believe in constantly improving and delivering exceptional customer experiences, which is why our surveys provide you with actionable feedback in real-time, helping you understand your customers’ satisfaction levels like never before. With our surveys, you can identify patterns, track trends, and make informed adjustments to your operations, all while boosting customer satisfaction.
Appointment Setting
With our outbound call center appointment setting services, we can easily integrate with your platform or use our own system to set appointments and confirm dates. Our highly trained team is skilled in communicating with potential customers, ensuring that they not only commit to appointments but also show up. By using our top-notch appointment setting services, you can eliminate the hassle of no-shows and maximize your business’s productivity.
Start Customizing an Outbound Call Center Solution Today
Ready to take your outbound efforts to the next level? Give us a call to speak with an agent now.
An Experienced Outbound Call Center
With over 800 English and Spanish speaking agents, ListenTrust is passionate about meeting your needs with excellent customer service. We have years of experience in the U.S. Hispanic market, so we can help you launch your outbound efforts quickly and seamlessly. Our agents are knowledgeable about the Spanish-speaking culture and customs, giving us an edge over domestic U.S. based agents. We also have strategic partnerships that provide you with an overflow capacity to an additional 1,000 bilingual agents if you need extra support. Contact us today to learn more about what we can offer in our outbound call center services.